FAQ
Shopping Information
Where do you ship, and how long does delivery take?

We offer shipping throughout Pakistan and select international locations. Delivery within Pakistan typically takes 3-5 business days, while international orders may take 7-14 business days depending on the destination.

How much is shipping?

Shipping within Pakistan is free for orders above [Amount], while a standard shipping fee applies to smaller orders. International shipping rates vary based on location and will be calculated at checkout.

How long will it take to receive my order?

Once your order is placed, processing usually takes 1-2 business days. You will receive an email confirmation with tracking details as soon as your package is on its way. Delivery times vary depending on your location.

Why should I choose Majestiquea?

At Majestiquea, we craft luxurious, long-lasting fragrances using only the finest ingredients. Our perfumes are designed to evoke elegance and individuality, making them the perfect choice for those who appreciate quality and sophistication.

Payment Information
What payment methods do you accept?

We accept a variety of payment options, including credit/debit cards (Visa, MasterCard), bank transfers, and digital wallets like Easypaisa and JazzCash. You can choose the most convenient method at checkout.

Is my payment information secure?

Yes, we take your security seriously. All payments are processed through encrypted and secure payment gateways to ensure that your personal and financial information is protected at all times.

Can I pay cash on delivery (COD)?

Yes, we offer Cash on Delivery (COD) for orders within Pakistan. Simply select COD as your payment option at checkout, and you can pay when your package arrives.

Do you offer payment plans or installments?

Currently, we do not offer payment plans or installments. However, we are working to provide more flexible payment options in the future to enhance your shopping experience.

Order Returns
What is your return policy?

We want you to be completely satisfied with your purchase. If you are not happy with your product, you can return it within 14 days of receiving your order, provided the item is unused and in its original packaging.

How do I initiate a return?

To initiate a return, please contact our customer support team with your order number and reason for return. We will provide you with further instructions on how to send the product back to us.

Are there any items that cannot be returned?

Yes, for hygiene reasons, opened or used perfumes cannot be returned. Please make sure the product remains sealed and in its original condition if you wish to return it.

When will I receive my refund?

Once we receive and inspect your returned item, we will process your refund within 5-7 business days. The refund will be issued to your original payment method, and you will receive a confirmation email once the process is complete.

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  • Email: info@majestiqua.com
  • Phone: 0327-2766930